Management Team

Since 1987, MPM has taken great pride in offering the highest level of professional services. One of the key elements of our company is our Officers who are featured below.

Ryan J. McGowan, CMCA   President/Principal

Ryan is the President and Principal of Mercantile Property Management. Ryan is a graduate of the University of Massachusetts, Amherst, Isenberg School of Business where he received a Bachelor’s degree (BS) in Resource Economics with a concentration in Business Management. He is a licensed Massachusetts Real Estate Salesperson and an active member of the Community Association Institute (CAI). Ryan is devoted to the company’s mission of providing “Personalized Service of the Highest Quality” and instills that mission in all MPM employees. It is through this mission that Ryan and his dedicated team are able to develop long-term financial planning for their clients. With proper planning and maintenance, Ryan is confident MPM’s clients are able to achieve goals of financial stability and success.

Kerry A. Augustine, AMS, CMCA, PCAM, Vice President

Kerry has worked in various areas of the company for over 25 years and offers a diverse expertise with our accounting/finance department, as well as property management experience. Kerry achieved her Association Management Specialist (AMS), Certified Manager of Community Associations (CMCA), and Professional Community Association Manager (PCAM) designations. Kerry is active in the Community Association Institute (CAI), as well as a former member of the CAI Board of Directors and current member of the Emerging Leaders Network (ELN) Committee.

Lisa Marie Arruda, MSA Treasurer

Lisa Marie has worked for the company for over 20 years and is the Treasurer of Mercantile Property Management. As Treasurer, she provides the fiscal management oversight of over $25 million in budgets for 60+ communities. Her responsibilities include day-to-day oversight of the accounting department, annual budget preparation, review of monthly/annual project reports to ensure fiscal accuracy, and review of company assets to guarantee proper fund accounting. In addition, Lisa prepares and reviews all year-end reports, schedules and works closely with third party Certified Public Accountants. Lisa is a graduate of the University of Massachusetts, Dartmouth, where she earned her Bachelor’s (BS) and Master’s degree’s in Accounting (MSA). She has recently applied for her Certified Public Accountant (CPA) license.

Craig J. McGowan, CPM Staff Training/Special Projects Consultant

As the former owner and CEO of Mercantile Property Management, Craig developed and grew the company since its inception in 1987. With over 40 years of experience in the property management field, Craig continues to be an integral part of the company assisting in manager training and special projects. He has a wide array of knowledge in all aspects of property management including condominiums, office buildings, apartments and retail centers. Craig is active in the Institute of Real Estate Management (IREM) and Community Association Institute (CAI). His certifications include: Certified Property Manager (CPM) and Massachusetts Real Estate Broker’s license. During his many years in the business, Craig has helped his clients implement millions of dollars in capital improvement projects and insurance loss repairs.